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Case Study

  • Client: Ernst & Young (EY)
  • Industry: Professional Services, Financial Consulting
  • Challenge: Inefficiencies in Financial Report Generation
  • Solution: Robotic Process Automation (RPA)-Powered System by Avenir Digital
  • Outcome: 8x Faster Reports, Cost Savings, Increased Accuracy

Digital Transformation of EY’s Financial Reporting System

Background

Ernst & Young (EY), one of the Big Four accounting firms, provides assurance, tax, consulting, and advisory services to global clients. Financial reporting is a crucial function for EY’s clients, requiring real-time, error-free data processing. However, EY’s legacy financial report hub faced several inefficiencies that impacted both operational efficiency and client satisfaction.

Challenges & BusinessProblems

Inefficient Report Processing

• The existing Financial Report Hub took 4 hours per client to process financial data and generate reports.

• With a large client base, this resulted in significant delays.

High Resource Dependence

8 Full-Time Employees (FTEs) were required daily to handle manual report processing.

• Human intervention led to delays, errors, and increased operational costs.

Lack of Automation & Integration

• Manual data entry increased the risk of inconsistencies and errors in financial reports.

• The system did not efficiently integrate multiple data sources, spreadsheets, and accounting tasks.

Transparency & Compliance Challenges

• EY required a system that could provide real-time tracking, audit trails, and compliance assurance.

• Data accuracy and governance were critical for financial regulations.

Avenir Digital’s Solution

Key Enhancements & Implementation Steps

To overcome these challenges, Avenir Digital leveraged Robotic Process Automation (RPA) and intelligent automation to transform EY’s financial reporting system.

RPA-Powered Report Processing

• Automated the entire financial report generation process, reducing processing time from 4 hours to under 30 minutes per client.

• Eliminated manual effort by automating data extraction, validation, and report compilation.

Seamless Data Integration & Workflow Automation

• Built a unified platform integrating multiple data sources, spreadsheets, and accounting systems.

• Maintained Excel file macros and complex financial models to ensure continuity.

Intelligent Task Management & Approval System

• Developed a custom task creation and approval workflow, allowing teams to collaborate efficiently.

• Enhanced real-time monitoring and workflow tracking to improve operational efficiency.

Real-Time Transparency & Compliance Tracking

• Implemented audit trails for financial transactions, making data transparent and easily trackable.

• Ensured regulatory compliance by standardizing report generation processes.

Real-Time Transparency & Compliance Tracking

• Implemented audit trails for financial transactions, making data transparent and easily trackable.

• Ensured regulatory compliance by standardizing report generation processes.

Business Impact & Measurable Benefits

Benefit Category Before Automation After Avenir’s RPA Solution Impact
Report Processing Time
4 hours per client
< 30 minutes per client
8x faster reporting
FTEs Required
8 full-time employees
0 manual effort needed
100% automation
Operational Costs
High due to manual labor
Reduced significantly
Cost savings & efficiency
Error Rate
High risk of human errors
Near zero errors
Improved accuracy & compliance
Decision-Making Speed
Delayed due to slow reports
Real-time insights
Better financial planning
Client Satisfaction
Frustration with delays
Faster, seamless experience
Higher customer retention

Key Outcomes & Achievements

Conclusion: EY’s Digital Transformation Success

Through Avenir Digital’s expertise in RPA and automation, EY successfully transformed its financial reporting hub into a scalable, transparent, and efficient system. The new system not only reduced operational costs and improved efficiency but also ensured real-time financial insights, making EY’s financial services more agile, data-driven, and customer-centric. By adopting cutting-edge automation, EY positioned itself as an industry leader in digital finance transformation, setting new benchmarks for operational excellence and innovation.

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