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Case Study

Client  Fintech (Financial Information Technologies)

  • Industry: Alcohol Payment & Data Solutions
  • Location: Tampa, Florida, USA
  • Founded: 1991

Business Model: Fintech provides electronic payment and data solutions to ensure compliance with liquor laws across U.S. states, simplifying financial transactions between retailers and alcohol distributors.

Alcohol Retailer Registration & Payment Streamlined by Intelligent Automation

Challenges: Bottlenecks in Retailer Registration & Payment Processing

Slow & Inefficient Processing

Every enrolment form required 10 minutes of manual effort, limiting scalability.

Data Entry Errors & Compliance Risks

Manual inputs resulted in errors, increasing compliance risks in a regulated industry.

Limited Scalability

As transaction volumes grew, manual processing became a bottleneck, delaying retailer onboarding.

Payment Delays

Payments were processed via bank cheques, leading to inefficiencies and reconciliation issues.

Avenir Digital’s Solution

Avenir’s Intelligent Automation Implementation

Avenir transformed Fintech’s operations by implementing an Intelligent Data Capture (IDC) Engine, powered by:

Advanced Optical Character Recognition (OCR)

Automated extraction of form and cheque data with near-perfect accuracy.

Machine Learning (ML) Algorithms

Intelligent validation of extracted data, reducing human verification efforts.

Seamless CRM Integration

Automatically updated Salesforce CRM with verified retailer information and payment details.

End-to-End Payment Automation

Eliminated the need for manual cheque processing and ensured real-time payment updates.

Before & After Automation: The Transformation

Aspect Before (Manual Process) After (Automated by Avenir)
Processing Time
10 minutes per form
<1 minute per form (10x faster)
Data Accuracy
Prone to manual errors
100% accuracy via AI/ML
Operational Costs
High due to manual labor
Reduced significantly
Compliance Risk
High due to human errors
Eliminated through automated validation
Scalability
Limited due to human effort
Can process unlimited transactions
Payment Handling
Manual cheque payments
Automated, real-time processing
Employee Efficiency
Staff focused on manual work
Freed up for high-value tasks
Retailer Onboarding
Delayed due to slow processing
Faster onboarding, improving customer satisfaction

Value Added by Avenir

Conclusion: Avenir’s Automation = A Game Changer for Fintech

By implementing AI-powered automation, Avenir accelerated Fintech’s business growth while ensuring compliance, accuracy, and scalability. This transformation not only reduced processing time by 10x but also eliminated human errors, driving operational efficiency and financial gains. Fintech is now positioned for exponential growth, powered by intelligent automation from Avenir

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